Effective Date: January 1, 2026 Last Updated: 31st December 2025

Saltveda (“we,” “our,” or “us”), a brand under Tapaveda, is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website https://tapaveda.com or use our mobile application.

By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to provide a seamless shopping experience and improve our services. This includes:

A. Personal Information You Provide:

  • Account Details: Name, email address, phone number, and password when you create an account.

  • Order Information: Shipping address, billing address, and order details necessary to fulfill your purchase.

  • Payment Information: We do not store your credit/debit card numbers or UPI PINs. All payments are processed through secure, encrypted third-party gateways (e.g., Razorpay, PhonePe).

  • Customer Support: Records of your interactions with our support team.

B. Information Collected Automatically:

  • Device Data: IP address, browser type, operating system, and unique device identifiers (essential for App functionality).

  • Usage Data: Pages viewed, time spent on the site/app, and click interactions to help us optimize user experience.

  • Cookies: Small data files stored on your device to remember your preferences, cart items, and login status.

2. How We Use Your Information

We use your data for the following specific purposes:

  • Order Fulfillment: To process orders, deliver products, and send shipment updates.

  • App Functionality: To ensure the Android app loads correctly and functions smoothly on your device.

  • Communication: To send order confirmations, invoices, and respond to your queries.

  • Marketing (Optional): To share updates on new Vedic formulations, offers, or newsletters (only if you have opted in).

  • Security: To detect and prevent fraud, unauthorized access, or abusive behavior.

3. Data Sharing and Disclosure

We respect your trust and do not sell your personal data to third parties. We share information only with:

  • Service Providers: Trusted partners who assist in operating our business, such as shipping companies (e.g., Shiprocket) and payment processors.

  • Legal Requirements: If required by law, regulation, or legal process (e.g., responding to a court order).

  • Business Transfers: In the event of a merger, sale, or asset transfer, user data may be transferred as a business asset.

4. Data Security

We implement industry-standard security measures (including SSL encryption) to protect your personal information. However, please note that no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Android App Permissions

To provide a full experience, our Android application (WebView) may request the following permissions:

  • Internet Access: Required to load the Saltveda store content.

  • Storage (Read/Write): Required to download invoices or upload images for reviews/support.

  • Notifications: To send you real-time updates on your order status (user-controlled).

6. Your Rights

You have the following rights regarding your data:

  • Access & Correction: You can review and update your profile details by logging into your account.

  • Opt-Out: You can unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link.

  • Deletion: You may request the deletion of your account and associated data by contacting us at our support email.

7. Third-Party Links

Our website or app may contain links to third-party websites (e.g., social media pages). We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal obligations. The “Last Updated” date at the top of this page will indicate the latest revision.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Tapaveda / Saltveda Support

  • Email: support@tapaveda.com

  • Phone: +91 8080052025

  • Address: MIDC, Plot No. 27, Murbad, MH 421401